The lady in the front desk - Melissa - apparently the manager have zero customer service etiquette. She is rude and mislead me into charging me more. It seems like I wasn't the only one who had this experience with her.
The worst salon service.
She disappeared for more than 20 minutes without telling me anything while I had the bleach on my hair.
They just want your money and ways to charge the customers more.
The top of my head looks bright but the two sides the roots are still untouched around my face.
She used wrong color, and instead of giving me more highlights she took away the highlights I already had.
She even made fun of her boss saying as "grown dude" when I asked for him to call me.
What a great Salon! The staff is super friendly and welcoming every time I come in. I always get my hair cut by Tiffany and have been going to her for years.
After the nightmare I had with the hair stylist damaging my hair - Melissa decided to go ahead and still charge me senior level and lied to me that per my request of someone experienced masters level she thought it was best to change my hair stylist to a senior level. On top of that she kept arguing with me over the phone the next day as I tried to let them know that she should not do that to customers.
Melissa is extremely rude and have poor customer service - you will experience that once you're in the books to get service and ready to pay at the checkout.
Lovely people here. You'll leave looking great!
I still had some bleach in my hair coming home with a severe headache.
When they mess up, good luck getting treated like a professional.
The hair stylists are not good here, I would not even recommend this place for pet grooming.
Absolutely uneducated and poor in any level of etiquette. I am disgusted by her attitude and lying behavior.
Lauren is the best hairstylist! Her knowledge and friendliness helped me get a cool haircut. I will come again!
She changed my hair color from blonde with highlights to ashy, brown color.
She started laughing at me over the phone and told me that if i call again she will call the police - exact words - then hung up the phone.
Please stay away from this place unless you want to experience horrible salon service and get tricked and get charged more than you are told at the time of appointment.
The hair stylist - Tiffany - she was sloppy and messy. I just needed my roots touched up and added some highlights. But she damaged my hair and made it into four different shades of color from perfectly blonde with highlights. Its hard to believe she's their senior level.
After repeatedly requesting "masters" level she went ahead into my account and put me with a senior level hair stylist without my notice.
I had my hair pieces falling to my face from the foils. Even the foils coming off my hair.
Tiffany is by far the best professional stylist I have ever been to! She has been doing my hair for years and my hair has turned out perfect and beautiful every time! I have never had such an amazing experience at any other salon. I highly recommend this salon and highly recommend Tiffany as your stylist. She is very professional and experienced and is also so much fun!
This is the worst hair salon in the St. Louis area. The only nightmare experience and poor customer service I've ever experienced. Really disappointed that this place exists - hopefully not for long.
Ethos Aveda Lifestyle Salon is a US Hair Care Studio based in Clayton, Missouri. Ethos Aveda Lifestyle Salon is located at 173 Carondelet Plaza, Clayton, MO 63105, USA.
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